Do you offer free post-project support?
Yes, we provide post-project support to ensure your satisfaction. If you have any issues or complaints regarding the completed work, our team is always here to assist you. We offer replacements and support for all work done, except in cases of mishandling or third-party damage. Your peace of mind is our priority!
Relevant Questions (FAQs)
We accommodate reasonable adjustments and communicate any potential impacts on the timeline or budget. Changes may increase or decrease the overall cost, so we recommend finalizing your decisions before proceeding with fully customized products and services. Major changes could result in higher costs due to material and labor expenses.
You can track your interior design project in real time in Instylea’s Projects section on the website. You can open it from the main menu or the footer links. You can also go directly to: https://instylea.com/projects/.
On the Projects page, find your order using your invoice number. Open the project that matches your invoice number to see all the details for your job.
The main Projects page shows every project with clear labels such as “In Process,” “Completed,” and “On Hold,” each with its own colour. You will also see the project area, the project tracking number or invoice number, and a project photo.
When you open any project, you will see a details page. This page includes the project status, current delivery status, a project timeline with dates from start to handover, the services included in the project, and all project items. Photos are added when available, usually after completion.
With Instylea project tracking, you can easily follow your interior order and also explore ongoing and completed projects.
To keep your artificial turf looking great, follow a simple artificial turf maintenance routine, once a week do quick fake grass cleaning with a leaf blower, then give high traffic spots a gentle hose rinse. Each month, a bit of synthetic grass care goes a long way, so do some turf brushing with a stiff nylon broom to lift the blades and help with any infill top up. Got pets? Stay ahead of pet odor control by picking up solids, rinsing, and using a mild vinegar solution. For spills, start with water based stain removal, blot kindly, and avoid harsh chemicals. Keep things safe with BBQ heat protection by placing grills on hard surfaces, and look after drainage and weeds by clearing edges and pulling any sprouts by hand. Every few months, check joins for quick turf seam repair, and twice a year treat the lawn to a gentle deep clean so it stays soft, springy, and ready for bare feet.