At Instylea, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of personal and non-personal information, including but not limited to:
- Personal Information: Name, contact details, email address, billing and shipping information.
- Project Information: Details about your interior and exterior project requirements.
- Payment Details: Payment method, transaction history, and invoicing details.
- Technical Data: IP address, browser type, device information, and website usage analytics.
- Communication Data: Records of correspondence, inquiries, and customer support interactions.
- Media and Project Data: With your permission, we record and use before and after pictures and videos of projects, including images and videos of your building exterior, location, and the area we are working on. We do not record any personal images or videos, and all media is captured only after obtaining customer consent.
2. How We Use Your Information
We use the collected data to:
- Provide and improve our multi-vendor interior and exterior project services.
- Process orders, transactions, and invoices for imported first-hand materials at factory prices.
- Communicate with you regarding project updates, service offerings, and promotions.
- Enhance website functionality and user experience.
- Ensure security, fraud prevention, and compliance with legal obligations.
- Publish project-related images and videos on our website and social media platforms to track ongoing and completed projects (only with customer consent).
3. Data Sharing and Disclosure
- We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service Providers & Partners: Vendors, contractors, and suppliers involved in completing your projects.
- Payment Processors: To securely process transactions.
- Legal Authorities: When required by UAE law or regulatory compliance.
- Marketing and Analytics Providers: To enhance our website performance and customer experience.
4. Data Security
We implement stringent security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted transactions, secure server storage, and restricted data access.
5. Your Rights and Choices
As a user, you have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request details of how your information is used.
- Withdraw consent for data processing (where applicable).
- To exercise any of these rights, please contact us at hello@instylea.com.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and collect website usage data. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and we encourage users to review their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page, and we encourage users to review our policy periodically.
10. Contact Information
For any inquiries regarding this Privacy Policy or your personal data, please contact us at:
Instylea
Meydan, Dubai, UAE
Email: hello@instylea.com
Phone: +971 55 217 2343